Messaging

Effortlessly communicate with other members of our online community

How do I send a message to a seller on Cindabella?

To send a message to a seller on Cindabella, first find the dress you’re interested in and click on it to view its details. Then, click on the “Send Message” button and type your message in the text box that appears. Once you’re done, click “Send Message” and wait for the seller to reply.

What should I include in a message to a seller?

When sending a message to a seller on Cindabella, it’s important to include all the relevant information about the dress you’re interested in, such as its size, color, condition, and any questions you have about it. It’s also a good idea to introduce yourself and let the seller know why you’re interested in their dress.

How do I know if I have a new message?

You’ll get an email notification, and you can follow the link in the email to check your messages.

You can find your messages in My Account > Messages

How do I reply to messages?

To reply to messages go to My Account > Messages > Reply

Can I delete messages from my inbox?

Yes, you can delete messages.

Deleting a message permanently removes it from your messages.

How do I report a message that violates Cindabella's rules?

If you receive a message on Cindabella that violates our rules or policies, you can report it by clicking on the “Report” button next to the message. This will notify our team, who will review the message and take appropriate action if necessary. Please note that you should only report messages that are truly offensive or violate our guidelines.

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