How Does Cindabella Work?
Welcome to Cindabella, the circular fashion marketplace for high-end dresses. Whether you’re looking to sell or buy a new, pre-loved, or sample dress, we’ve got you covered. In this section, we’ll walk you through the simple steps of how Cindabella works. Let’s get started!
Create an Account
Sign up for a free account to get started. This gives access to our in-house messaging system, allows you to save your favorite dresses for later, and provides access to our classified ads section, where dresses can be listed for sale. Browsing our website does not require an account.
Sell a Dress
Sell your new, preloved, or sample formal, occasion, or wedding dress by purchasing a classified ad on Cindabella. There are no commission fees or hidden costs for sellers. Sellers pay a one-time fee to purchase a basic, standard or premium ad to showcase their dress in our marketplace.
Buy a Dress
Search our marketplace to find your dream dress, then use our in-house messaging system to talk to the seller. Cindabella does not facilitate any sales, payment, or shipping. It’s up to you to negotiate with the seller on payment, terms, and conditions such as returns and shipping.
Most Asked FAQs
Are there any fees or commissions charged by Cindabella.com?
No, Cindabella.com operates on a transparent model. We only charge a listing fee, and we do not take any commission from your sales. There are no hidden fees involved. Through our classified ads, we connect buyers and sellers. For a detailed overview, please refer to our disclaimer.
How does the dress listing process work on Cindabella.com?
First, create an account on Cindabella.com. To list your dress, you need to purchase a listing. Once you’ve done that, upload images, add a description, set the price, and your dress will be live on our platform.
How are payments handled between buyers and sellers?
Payment transactions are directly between the buyer and seller. We recommend using PayPal for secure transactions. Please refer to our disclaimer as we do not facilitate sales, shipping, or returns and are not liable for any actions taken by buyers or sellers.
What happens after I list my dress?
After listing, you’ll receive messages from potential buyers via our internal message system. Make sure to enable email notifications for new messages. Engage with buyers, negotiate, and finalize the transaction privately.
How can I edit or remove my dress listing?
Managing listings is easy. Access your account, locate the dress, and follow the provided steps to edit or remove the listing. Both standard and premium listings have no expiry dates.
What if I need assistance during the buying or selling process?
We’re here to help! Contact our support team for assistance. Please read our disclaimer for information on our limited liability and the buyer-seller transaction process.
Can I relist my dress if it doesn't sell initially?
Yes, you can relist your dress if it doesn’t sell. Basic listings are active for 30 days, and you have the option to relist. Standard and premium listings stay active until you remove them.
How long does it take for a listed dress to be visible to buyers?
Once you’ve purchased your listing, your dress will be visible to buyers immediately. Start receiving inquiries from potential buyers right after your listing is live.